Mô tả công việc
- Gather business and system requirements from end users;
- Communicate with users to clarify any unclear information about the business requirements;
- Assist users and work with development team or vendor to define requirements, suggest ideas, and provide solutions;
- Quickly absorb and understand domain knowledge;
- Document the project operations (URD, SRS) in Vietnamese;
- Study, propose new features (as well as improvements/ enhancements) for software;
- Be actively involved in the complete project lifecycle, from requirements analysis to final delivery.
Job Requirements:
- Graduating from universities with major in Computer Science, Engineering, Information Technology, Business, or a related field;
- Minimum 2 years of business analysis related experience in software development projects;
- Ability to translate business requirements into clear and concise user stories with acceptance criteria;
- Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams and build strong relationships with stakeholders;
- Exceptional feature specification, requirements, and product documentation skills;
- Demonstrated ability to prioritize and manage multiple projects simultaneously;
- Experience in gathering and analyzing customer feedback to enhance products;
- Have strong experience in UML design and data modeling and good knowledge of UX, BACCM, SRS...;
- Experience in CRM (HubSpot), LMS (Learning Management System), edTech, Fintech system is a plus;
- Analyzing & testing experience in software development life cycle is preferred.
Benefits:
- 13th-month salary, fixed bonuses, and incentives under business policies;
- Having incentive policy for employees learning courses at SAPP;
- Using modern software to decrease work papers, thereby focusing on professional development (HubSpot, Base, BaseHRM, E-contract);
- Working in a young atmosphere with 90% Gen Z, which is energetic and creative, with various connection activities (travel, company birthday);
- A clear promotion roadmap, wage increases and an evaluation system for promotions;
- Paying social insurance according to state regulations;
- Working time: 8 hours from Monday to Friday: 08:30 - 17:45 or 09:30 - 18:45